Emergency repair, maintenance contract, or just a question — we respond fast.
Whether you need emergency repair, a maintenance contract, or have questions about a specific device — our team responds fast.
AMC/CMC contract clients receive a 4-hour on-site SLA within Dubai and 6 hours for other Emirates. Non-contract emergency callouts are typically 2–8 hours. Our 24/7 hotline connects you to a live engineer.
Yes. Our engineers hold factory certifications from GE HealthCare, Philips, Siemens Healthineers, Dräger, Mindray, and more — matching OEM field-engineer technical standards.
Every service generates a full compliance package: calibration certificates, test results, maintenance records — formatted for DHA, MOH, HAAD, and JCIA audits. Delivered digitally within 24 hours.
Our clients typically save 30–45% versus direct OEM contracts. For a 3T MRI, this can be AED 80,000–150,000 annually. We offer a free cost-comparison analysis — just contact us.
Yes. We maintain stocked inventory of OEM and certified-equivalent parts. Specialised components are sourced within 24–72 hours through direct supply agreements with leading parts distributors.
Average 4-hour on-site response. Coverage: All UAE.